BW Benson Wong Aviation · IT · Offshore

Hong Kong / Aviation / Offshore Connectivity

Connecting systems.
Across sky & sea.

IT Infrastructure & Aviation Systems Specialist

My work brings together enterprise IT, aircraft and simulator support, and offshore satellite communications.

From airline infrastructure to shipboard networks and offshore VSAT and Starlink installation, I bring a practical approach to troubleshooting, connectivity and service support.

Let’s connect ↗ Explore my experience ↓
CCNA ITIL v3 ITIL v4 VSAT / STARLINK
↓ SCROLL TO EXPLORE SKY & SEA KT / FT: DECORATIVE DEMO READINGS

01 / Core Expertise

Technical depth. Practical delivery.

Working across environments where reliable systems, clear communication and methodical troubleshooting matter.

01 / AVIATION

Aircraft & Simulation Systems

Aircraft maintenance experience at HAECO and commercial flight simulator support at CAE, including technical fault diagnosis and hardware–software integration.

02 / IT INFRASTRUCTURE

Enterprise Support & Service Management

Airline IT support, incident handling and infrastructure coordination, backed by CCNA, ITIL v3 and ITIL v4 qualifications.

03 / SATELLITE CONNECTIVITY

Offshore & Maritime Networks

Offshore VSAT and Starlink installation, satellite connectivity troubleshooting and shipboard network support.

02 / Offshore & IT

Connectivity beyond the shoreline.

Satellite installation and network support for offshore environments and vessels.

✓ CCNA ✓ ITIL v3 ✓ ITIL v4
OFFSHORE INSTALLATION

VSAT & Starlink

Installation of satellite connectivity in offshore operating environments, including oil and gas locations.

  • Installation of communications equipment and network connections.
  • Integration with local network infrastructure.
  • Connectivity testing and installation troubleshooting.
  • Coordination with offshore teams and service providers.
  • Equipment configuration records and installation handover.
MARITIME NETWORK SUPPORT

Shipboard Connectivity

Satellite and onboard network support to help maintain communications aboard vessels.

  • Satellite internet and shipboard network fault diagnosis.
  • Support for routers, switches and connected equipment.
  • Service interruption investigation and provider coordination.
  • Network configuration and maintenance documentation.

03 / Leadership & Communications

Beyond systems. Building connections.

Aviation community leadership, outreach and Chinese-language marketing support.

COFOUNDER

CareAviation HK

Cofounder

2020 – 2024

Cofounded CareAviation HK, combining a passion for aviation with community engagement, recreation and education.

  • Supported the development and direction of the aviation community.
  • Contributed to outreach, engagement and promotional activities.
  • Supported communications for aviation recreation and education initiatives.
MARKETING & LOCALISATION

Aerosoft GmbH

Freelance Marketing Support

July 2021 – October 2022
  • Chinese translation of websites, documentation and social media content.
  • Marketing department support and Chinese market reporting.
  • Setup and maintenance of Weibo and Bilibili channels.

Reference dated 2 February 2023, confirming performance to full satisfaction.

04 / Professional Experience

My operational logbook.

Experience across enterprise airline IT, commercial flight simulation and aircraft maintenance.

March 2023 – August 2025

Services Centre Specialist

Cathay Pacific Airways Limited

ENTERPRISE IT

First-line support for enterprise applications, systems and infrastructure in a global airline environment.

  • Handled incidents and service requests through ServiceNow.
  • Coordinated with global IT teams and vendors on upgrades and initiatives.
  • Supported business continuity drills and disaster recovery documentation.
April 2019 – March 2021

Simulator Support Engineer

CAE

FLIGHT SIMULATION

Maintained commercial flight simulator hardware and software in support of operational readiness.

  • Supported workplace assets, upgrades, patches and operating system migrations.
  • Worked within corporate security policies and simulator requirements.
  • Diagnosed hardware–software interface faults during simulator operations.
August 2011 – January 2015

Aircraft Mechanic — Craftsman

HAECO

AIRCRAFT MAINTENANCE

Mechanical and electronic maintenance on commercial aircraft within established safety and quality procedures.

  • Performed scheduled and unscheduled aircraft maintenance tasks.
  • Followed maintenance procedures and quality requirements.
  • Worked with engineering teams to investigate and resolve faults.

05 / Simulation & Development

Testing the details that matter.

Simulation software evaluation, virtual aviation networks and scenery testing—not real-aircraft certification.

AIRCRAFT SYSTEMS

Airbus A320 / A321

Simulated flight management systems, fly-by-wire behaviour and MCDU interface evaluation.

Airbus A330

Simulated cruise performance, fuel management and autoflight behaviour during step climbs.

SOFTWARE & NETWORKS

Aerosoft — Beta Testing

Aircraft system logic, flight deck displays and flight management functionality.

POSCON — Alpha Testing

Online simulation network protocols, voice systems and radar clients.

VATSIM — Development

Regional network development and tactical radar screen profiles.

SCENERY & ENVIRONMENTS

Orbx — Beta Testing

Regional scenery, airport environments and global texture products.

Drzewiecki Design — Beta Testing

Airport scenery, performance optimisation and detailed urban environments.

06 / Direct Communications

Let’s make the
next connection.

Get in touch about IT infrastructure, aviation systems, offshore satellite installation, maritime network support or aviation community opportunities.

Email Benson ↗
EMAIL
benson@bensonwongs.com
LOCATION
Kowloon, Hong Kong